Capability investment decisions don't happen in isolation. The planning operating model, the network footprint and the broader organisational design all shape what kind of investment is appropriate, what it can realistically deliver, and in what sequence. This session examines the strategic context that should sit upstream of any capability investment decision.
- How to assess whether current performance constraints reflect capability gaps or operating model limitations that capability investment alone won't resolve
- When network design, organisational structure or governance changes need to precede or accompany a planning capability investment
- How sustained volatility and disruption are changing what a resilient operating model actually needs to look like
- Framing the right level of ambition: what the operating model needs to enable, and what that implies for sequencing and investment priorities


